Qatar compliance

MOPH Drug and Device Traceability in Your ERP in Qatar

A pharmaceutical distributor in Qatar has to know where every serialised pack is, report movements to the MOPH track-and-trace system, control expiry and temperature, and be able to recall a batch in hours. That is an ERP problem, and a generic setup does not solve it.

Serial and batch tracking from receipt to dispatch with aggregation
Track-and-trace reporting events prepared from real movements
Expiry, cold chain and quarantine control with alerts
Recall by batch in minutes, with customer lists and evidence

Doha-based teamArabic and EnglishSupport after go-live

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Partner on four platformsZoho, Odoo, ERPNext and ManageEngine

Qatari practiceVAT, e-invoicing, GRSIA and WPS workflows

Arabic + EnglishInterface, documents and reports

Doha HQAl West Bay, working nationwide

Every pack, every movement, on the record

The MOPH's track-and-trace requirements mean a distributor's ERP must handle serialised units inside cases inside pallets, record each receipt, transfer and sale as an event with the right identifiers, and keep the data for audits. Add expiry-first picking, quarantine on receipt, temperature-controlled zones and product registration data, and the warehouse module has to be configured with pharma in mind. We do that on Odoo and ERPNext, with the reporting events generated from the system and submitted through your connection to the authority's platform.

Medical device importers get the same structure with device identifiers and conformity documents. The sector view is on pharma and medical distribution; the import side on customs and landed cost.

What distributors tell us

“Reporting is a separate system nobody reconciles”

No link to stock.

“Expired stock reaches customers”

No FEFO.

“A recall took three days”

No batch trace.

“Audits find gaps”

No event history.

What we configure

Serials and batches

Unit, case, pallet.

Events

Receipt, transfer, sale, return.

Cold chain

Zones, readings, alerts.

Expiry

FEFO picking, blocks.

Recalls

Batch to customer in minutes.

Registration

Product and licence data.

Around the setup

Purchasing

Registered suppliers only.

Delivery

Chain of custody.

E-invoicing

Compliant e-invoices to pharmacies, hospitals and distributors are issued from the same system.

Hosting

Hosting on servers inside Qatar for pharma and device distributors who require it.

Training

Warehouse and QA.

Support

We update traceability, serialisation and reporting settings in the system when MOPH rules change.

Qatar specifics

MOPH

MOPH track-and-trace events are prepared from real stock movements for submission through your connection.

Imports

Landed cost and certificates.

Arabic

Warehouse and quality screens run in Arabic for storekeepers, with English for management.

Multi-warehouse

Doha, Al Wakrah, Al Khor.

How the engagement runs

Each stage has a real duration against it, so you can plan around it.

Review

Current process, data and the parties involved.

1 week

Configure

Fields, rules, documents and interfaces.

1 - 3 weeks

Test

Against real transactions from last month.

1 week

Run

Monthly routine, monitoring and support.

Ongoing

What you get

Concrete deliverables, so you can hold the proposal to something.

Design

Data map
Rules
Document formats
Fixed price

Build

Configured system
Test evidence
Documentation
Training

Run

Routine checklist
Alerts
Support plan
Named consultant

Why businesses pick us

Partner on four platforms, not one

We are a Zoho, Odoo, ERPNext and ManageEngine partner and also implement Salesforce. If Zoho, Odoo and ERPNext is the wrong fit for the problem you described, we will say so before you buy licences rather than after.

Arabic and English in one system

Interface, documents and reports in both, which matters when the team works in Arabic and management reads reports in English.

Configured for Qatari practice

Invoicing workflows configurable around GTA e-invoicing, VAT treatment set at entry, and payroll outputs shaped for WPS and GRSIA.

We stay after go-live

The first month-end close surfaces everything the scoping missed. Most of the real value of an implementation is delivered in those weeks.

A team in Doha, not a ticket queue

Consultants you can meet, in your timezone and your working week, who scoped the project and then configured it.

We will tell you not to buy

If the problem is your data or your process rather than your software, a new licence will not fix it. We say that early.

Organisations we have worked with

A selection of the organisations we have delivered ERP and business software work for, across finance, healthcare, trading, logistics and professional services.