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Industry

Logistics ERP in Qatar

Logistics margin hides in fleet cost and unbilled work. Shipment, cost and invoice have to be linked to see it.

  • Job-level profitability
  • No unbilled work
  • Fleet cost per vehicle
  • Faster customer invoicing
Logistics ERP in Qatar

What we hear before a rollout

The same four problems come up in almost every conversation in this sector.

Jobs are invoiced from memory

Accessorials and waiting time are agreed verbally and never reach the invoice.

Fleet cost is a single line

Fuel, maintenance and insurance are pooled, so no one knows which vehicle loses money.

Drivers hold the paperwork

Proof of delivery arrives days later, delaying billing and disputes.

Warehousing is billed roughly

Storage and handling are estimated rather than measured.

How ERP supports logistics & transport

Shipment management

Jobs, legs, documents and status through to delivery.

Jobs, legs, documents and status tracked through to delivery and proof of delivery.

Fleet costs

Fuel, maintenance, insurance and driver cost per vehicle.

Fuel, maintenance, insurance and driver cost attributed to the vehicle that incurred them.

Warehousing

Storage, handling and inventory services for customers.

Storage and handling services measured and billed rather than estimated.

Customer invoicing

Rate cards, surcharges and job-based billing.

Rate cards and surcharges applied at invoicing so agreed terms actually reach the bill.

Driver management

Assignments, licences, permits and attendance.

Driver assignments, licences, permits and attendance in one record with expiry alerts.

Job profitability

Revenue against direct cost per shipment and route.

Revenue against direct cost per shipment and route, so unprofitable lanes are visible.

How we implement it

Logistics ERP in practice: jobs, fleet and the customer portal

Freight forwarders, transport companies and 3PLs in Qatar run a job business: each shipment or trip has a quote, carrier and driver costs, documents, milestones and an invoice, and the customer calls three times a day for status. The system has to cost each job, track milestones, hold documents, give customers a portal and invoice with VAT, and for warehousing 3PLs, run receiving, storage, picking and billing by activity.

We implement Zoho for forwarders and transporters, with CRM for quotes and rate cards, a job system in Creator, Books for costing and invoicing, driver apps and a customer portal; Odoo for logistics companies that need fleet, warehouse and accounting on one ERP; and a dedicated WMS approach for 3PL warehousing with multi-client billing. Tracking devices, customs brokers, banks and WhatsApp are integrated.

Reporting covers margin per job, lane and customer, fleet cost per kilometre, on-time performance and warehouse utilisation. Drivers use Arabic mobile apps for assignments, proof of delivery and expenses.

Straight answers

Questions we are asked

Yes, carrier and driver costs against revenue.

Yes, for status, documents and invoices.

Yes.

Yes, with billing by activity.

Yes.

Six to ten weeks.

Yes. Al Nadeeb declarations, duties, freight and handling are allocated across the items in a shipment, so landed cost and margin are known at receipt.

Yes. Vehicles, drivers and routes are planned and costed per job, with proof of delivery captured on mobile and released straight to invoicing.
The sector in Qatar

Logistics ERP in Qatar: what is different here

Logistics in Qatar moves through Hamad Port, Hamad International Airport cargo and the Abu Samra land border, with customs cleared on Al Nadeeb and warehouses concentrated in Umm Salal, the Logistics Villages and the Industrial Area.

The ERP has to cost each shipment with freight, customs and handling, run warehouse operations with bins and scanning, plan fleet and last-mile delivery, and bill customers per consignment with proof of delivery.

Based in Doha, working across Qatar

Talk to our ERP team

Tell us how your processes run today and we will come back with a practical view of scope, effort and timeline.