Qatari sector

ERP for Hajj and Umrah Operators in Qatar

Packages sold through agents abroad, visitors arriving in groups, hotel rooms and buses allocated by date, and margin known only after the season. Hajj and Umrah operators run a seasonal, high-volume business that generic ERPs do not model. We configure it on Zoho or Odoo around packages, groups and allocations.

Packages with components, pricing tiers, seasons and agent rates
Group and visitor records with documents and arrival details
Hotel, transport and service allocation in Al Rayyan and Umm Salal
Agent commissions, multi-currency invoicing with VAT and margin per group

Doha-based teamArabic and EnglishSupport after go-live

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Partner on four platformsZoho, Odoo, ERPNext and ManageEngine

Qatari practiceVAT, e-invoicing, GRSIA and WPS workflows

Arabic + EnglishInterface, documents and reports

Doha HQAl West Bay, working nationwide

A seasonal business with a settlement problem

An operator sells packages, often through agents in other countries, receives groups on defined dates, and must have rooms, buses and services in place for each. Revenue arrives in several currencies with agent commissions to settle; costs arrive from hotels, transport companies and service providers. The margin per group is the number that matters and it is usually calculated after the season. The system has to model the package, the group, the allocation and the settlement, and produce compliant invoices and agent statements.

We configure Zoho CRM, Creator and Books for operators and agencies that need packages, groups, allocations and billing quickly, and Odoo for larger operators with fleets, hotels or catering of their own. Regulatory platforms and licensing are handled by the operator; the ERP holds the operational and financial record. See Zoho in Al Wakrah for the west coast practice.

What operators tell us

“Margin is known after the season”

Costs not tied to groups.

“Agent settlements take months”

No statements.

“Allocations are on a whiteboard”

No system.

“Invoices are not compliant”

Raised outside the ledger.

What we configure

Packages

Components, tiers, seasons, agent rates.

Groups and visitors

Records, documents, arrivals.

Allocation

Hotels, rooms, buses, services by date.

Agents

Rates, statements, commissions.

Invoicing

Compliant VAT invoices to agents and visitors in multiple currencies from Zoho or Odoo.

Margin

Per group, agent and season.

Around the implementation

Communication

WhatsApp updates to agents and group leaders.

Own fleet

Vehicles and drivers on Odoo.

Catering

Central kitchen on Odoo.

Settlements

Bank reconciliation across currencies.

Training

Operations and finance.

Support

We check packages, allocations and invoicing before each Hajj and Umrah season begins.

Qatar specifics

E-invoicing

Configured for your phase.

Currencies

Agent settlements are invoiced and collected in the currencies of the countries visitors come from.

Hijri seasons

Dates in both calendars.

Al Rayyan and Umm Salal

Allocation by city.

How the engagement runs

Each stage has a real duration against it, so you can plan around it.

Operations discovery call

A 30-minute call to understand your branches, users and what is actually breaking today.

30 minutes

Process study & proposal

We map how the business runs, confirm which parts of the platform you need, and price the scope in writing.

1 - 2 weeks

Configure & migrate

Built around your process. Master data cleaned, de-duplicated and reconciled before anyone goes live.

4 - 12 weeks

Train, go live & support

Training by role on your own records, then we stay through the first month-end close.

2 - 4 weeks

What you get

Concrete deliverables, so you can hold the proposal to something.

Scoping

Written scope: modules, users, branches and integrations
Licence plan for the platform, priced at your real headcount
A phased rollout plan rather than everything at once
Fixed-price proposal with milestones

Build

Configuration built to your documented process
Bilingual templates for quotes, invoices and reports
Migrated and de-duplicated master data with a reconciliation sign-off
Integrations tested end to end, not just connected

Handover

Role-based training on your own records
Written configuration documentation
An internal admin trained to make changes safely
Support and AMC options after go-live

What it costs

We do not publish a price, because the honest answer depends on scope. What we can publish is exactly what you will be paying for, and which part usually gets forgotten.

Cost	What it is	When it lands	What moves it
Licences	Per user or per app, published by the vendor	Annual or monthly	User count and which apps you actually need
Implementation	Discovery, configuration, migration, training	One-off, largest cost in year one	Branches, data quality, integrations
Support / AMC	Ongoing help after go-live	Annual	How much you want handled for you
Your team's time	Decisions, testing, data clean-up	Throughout	Real even though it appears on no quote

Why businesses pick us

Partner on four platforms, not one

We are a Zoho, Odoo, ERPNext and ManageEngine partner and also implement Salesforce. If Zoho, Odoo and ERPNext is the wrong fit for the problem you described, we will say so before you buy licences rather than after.

Arabic and English in one system

Interface, documents and reports in both, which matters when the team works in Arabic and management reads reports in English.

Configured for Qatari practice

Invoicing workflows configurable around GTA e-invoicing, VAT treatment set at entry, and payroll outputs shaped for WPS and GRSIA.

We stay after go-live

The first month-end close surfaces everything the scoping missed. Most of the real value of an implementation is delivered in those weeks.

A team in Doha, not a ticket queue

Consultants you can meet, in your timezone and your working week, who scoped the project and then configured it.

We will tell you not to buy

If the problem is your data or your process rather than your software, a new licence will not fix it. We say that early.

Organisations we have worked with

A selection of the organisations we have delivered ERP and business software work for, across finance, healthcare, trading, logistics and professional services.